Terms of Service

Agreement to Terms

By accessing or using OntarioHVACMarketing.ca ("we," "us," or "our"), operated by Ali Sedighi and team, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.

Description of Services

OntarioHVACMarketing.ca provides specialized marketing and business growth services exclusively for HVAC contractors operating in Ontario, Canada. Our services include but are not limited to:

• HVAC website design and development
• Search engine optimization (SEO) for HVAC businesses
• Google Ads management and PPC campaigns
• Lead generation systems and automation
• AI-powered business automation
• CRM implementation and management
• Digital marketing strategy and consulting

Service Agreements

Specific services are subject to individual service agreements that detail scope, deliverables, timelines, and pricing. These Terms of Service apply to all services unless explicitly modified in a written service agreement signed by both parties.

User Responsibilities

Account and Information

You agree to:

• Provide accurate, current, and complete information when using our services
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

Acceptable Use

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services

Payment Terms

Fees and Billing

Service fees are outlined in individual service agreements. Payment terms include:

• Fees are due as specified in your service agreement
• Late payments may incur interest charges and service suspension
• All fees are in Canadian Dollars (CAD) unless otherwise specified
• Setup fees, if applicable, are non-refundable

Refund Policy

Refunds are considered on a case-by-case basis and are subject to the terms outlined in your specific service agreement. Work completed and third-party costs incurred (such as advertising spend) are generally non-refundable.

Intellectual Property

Our Property

All content on OntarioHVACMarketing.ca, including text, graphics, logos, images, software, and methodologies, is the property of Ali Sedighi/OntarioHVACMarketing.ca or its licensors and is protected by Canadian and international copyright laws.

Work Product

Upon full payment, clients receive ownership rights to custom work products as specified in their service agreement. This typically includes website designs, content, and custom code, but excludes our proprietary methodologies, frameworks, and tools.

Third-Party Services

Our services may integrate with third-party platforms (Google Ads, hosting providers, CRM systems, etc.). You acknowledge that your use of these services is subject to their respective terms and conditions. We are not responsible for the actions or policies of third-party providers.

Performance and Results

While we use our 17+ years of HVAC marketing expertise to deliver optimal results, we cannot guarantee specific outcomes such as search engine rankings, website traffic volumes, or lead conversion rates. Marketing results depend on numerous factors beyond our control, including market conditions, competition, and your business operations.

Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This includes business strategies, customer data, pricing information, and trade secrets.

Limitation of Liability

To the maximum extent permitted by law, OntarioHVACMarketing.ca and Ali Sedighi shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or errors
• Third-party actions or services

Our total liability for any claim shall not exceed the amount paid by you for services in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless OntarioHVACMarketing.ca, Ali Sedighi, and our affiliates from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any rights.

Termination

Either party may terminate services according to the terms outlined in the service agreement. Upon termination:

• You remain responsible for fees incurred up to the termination date
• We will provide agreed-upon deliverables for work completed
• Access to our proprietary systems and tools will be revoked
• Ongoing services (hosting, maintenance, advertising) will cease

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be subject to binding arbitration in Ontario, Canada, under the Arbitration Act, 1991 (Ontario).

Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Service, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and OntarioHVACMarketing.ca regarding our services.

Contact Information

For questions about these Terms of Service, please contact: